Terms & Conditions

1. Definitions

In these Terms & Conditions, the following terms shall have the following meanings:

• "Company", "we", "us", or "our" refers to MindQuest, company registration number 62480611, with its registered office at 8 Griffiths Villages, South Sophia, RM15 4AP, United Kingdom.
• "Customer", "you", or "your" refers to the individual or entity accessing our website and/or purchasing our products.
• "Products" refers to the items available for purchase on our website.
• "Website" refers to the MindQuest website and all its subdomains.
• "Order" refers to a Customer's request to purchase Products from us.
• "Terms" refers to these Terms & Conditions.

2. Products and Pricing

2.1 Product Descriptions

We make every effort to accurately describe our Products, including their features, specifications, and images. However, we do not warrant that Product descriptions or other content on our Website are accurate, complete, reliable, current, or error-free.

2.2 Pricing

All prices displayed on our Website are in British Pounds (GBP) and include applicable taxes unless otherwise stated. Shipping costs are not included in the displayed prices and will be calculated and added at checkout.

2.3 Price Changes

We reserve the right to adjust pricing for our Products at any time prior to Order acceptance. We will not change prices once an Order has been accepted.

2.4 Availability

All Products are subject to availability. We reserve the right to discontinue any Product at any time. If a Product you have ordered is no longer available, we will notify you and provide options for a refund or alternative Product.

3. Orders and Payments

3.1 Order Placement

By placing an Order through our Website, you are making an offer to purchase the Products in accordance with these Terms. All Orders are subject to acceptance by us.

3.2 Order Acceptance

Your Order will be accepted when we send you an Order confirmation email, at which point a contract will be formed between you and us.

3.3 Right to Refuse Orders

We reserve the right to refuse or cancel any Order for any reason, including but not limited to Product availability, errors in Product or pricing information, or issues with Customer information.

3.4 Payment Methods

We accept various payment methods as indicated on our Website. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

3.5 Payment Security

Payment information is processed through secure payment processors. We do not store credit card details on our servers.

4. Shipping and Delivery

4.1 Shipping Methods

We offer various shipping methods as detailed during the checkout process. Shipping costs and estimated delivery times will be provided before you complete your Order.

4.2 Delivery Times

Any delivery dates provided are estimates only. We are not liable for any delays in delivery caused by circumstances beyond our reasonable control.

4.3 Shipping Restrictions

We may not be able to ship to certain locations. If we are unable to ship to your location, we will notify you and provide a refund for your Order.

4.4 Inspection of Products

You should inspect all Products upon delivery and notify us promptly of any damages, defects, or discrepancies.

5. Returns and Refunds

Our return and refund policy is detailed in our separate Refund Policy. By using our Website and placing Orders, you agree to the terms of our Refund Policy.

6. Intellectual Property

6.1 Ownership

All content on our Website, including text, graphics, logos, images, product designs, and software, is the property of MindQuest or our licensors and is protected by intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Website for personal and non-commercial purposes in accordance with these Terms.

6.3 Restrictions

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our express written consent.

6.4 Trademarks

The MindQuest name, logo, and all related names, logos, product names, designs, and slogans are trademarks of MindQuest or our licensors. You may not use these marks without our prior written permission.

7. User Accounts

7.1 Account Creation

You may be required to create an account to access certain features of our Website or to make purchases. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

7.2 Account Information

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

7.3 Account Termination

We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of our Website, us, or third parties, or for any other reason.

8. User Conduct

When using our Website, you agree not to:

• Use the Website in any way that violates any applicable local, national, or international law or regulation
• Use the Website to send, knowingly receive, upload, download, use, or re-use any material that violates these Terms
• Impersonate or attempt to impersonate the Company, a Company employee, or another user
• Engage in any conduct that restricts or inhibits anyone's use of the Website
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website
• Use the Website to transmit or send unsolicited or unauthorized advertising or promotional materials
• Introduce any viruses, Trojan horses, worms, logic bombs, or other harmful material to the Website

9. Disclaimer of Warranties

THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, OR ANY PRODUCTS, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

11. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law. Any legal suit, action, or proceeding arising out of or related to these Terms or the Website shall be instituted exclusively in the courts of the United Kingdom, and you irrevocably submit to the jurisdiction of such courts.

13. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it legal, valid, and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. Any modification to or deletion of a provision shall not affect the validity and enforceability of the rest of these Terms.

14. Waiver

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

15. Amendments

We reserve the right to amend these Terms at any time. All amendments will be posted on this page with a revised "Last Updated" date. Your continued use of our Website following the posting of revised Terms means that you accept and agree to the changes.

16. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and the Company regarding your use of the Website and supersede all prior and contemporaneous written or oral agreements between you and the Company.